
職場上總有些時候必須要穿西裝打領帶、著套裝踩高跟再化上一點淡妝噴點小香水,就是為了要迎接、招待重要外賓或是客戶,尤其是加入外商公司後更容易遇到接洽外賓,這時候到底要說些什麼才能不失禮貌呢?本篇文章提供你想增加專業度絕對要學會的職場溝通英文技巧!
內容目錄
一、外商公司破冰情境 Breaking the Ice
在一個商場交際場合中,當你遇到未曾接觸的外國客戶或外賓,你會如何開場破冰呢?

1. | Hello, welcome to Taichung. 哈囉,歡迎來到台中。 |
2. | Glad to meet you! 很高興認識你,幸會幸會! |
3. | I have heard a lot about you. 久仰您的大名了。 |
4. | I’ve been wanting to meet you. 我一直想找機會認識您。 |
二、社交大忌諱 Social Taboo
以上迎接語可以讓你順利的破冰😊,然後延續接下來的話題,
但你知道社交上還是有些忌諱嗎?例如:
The greetings above will help you to easily break the ice and keep the conversation going. However, you need to remember that there are some taboos when socializing, such as…

1.一個字的答案 One Word Answers
Do not simply answer questions with “yes” and “no”! When people ask you questions, they are expecting answers as well as questions. It’s very impolite if you give dead-end replies with a single word.
人家問你問題時,忌諱只回答 yes or no 的答案
因為人家丟球給你,就是希望你也能回球給他,如果你只回 Yes or No,通常讓人滿句點的😓,而且也不是很禮貌!
2.負面字眼 Negativity
There are positive topics and negative ones. Try not to be self-centered and too subjective during first-time conversations. You might incautiously become a conversation terminator!
話題有分為正面話題與負面話題,如果太過於表達自我的想法、喜好,甚至對於某些事情等偏見等,比較容易會造成意見不合而雙方話題無法延續等窘境喔!
3.顧著講自己的故事 Mic Hogging
People expect answers, not your life story. It’s embarrassing and awkward when you hog the mic and the conversation becomes one-way.
如果對方問了一句話,你為了回應他而滔滔不絕的說了一長串故事而完全沒有給對方回話的機會,這個時候就尷尬啦!

By keeping these simple principles in mind and showing sincerity, you will be able to start off on the right foot on any occasion. Remember: these people might become important business associates or maybe even your new best friends!
所以還是要記得把握以上幾個原則,雖然商場上社交難免需要官方一點,但如果你展現你的真誠,我相信對方一定感受得到,對方也有可能在未來成為你的貴人,甚至變成好朋友喔!
職場好多禁忌,記得平時也要多學習,避免這些尷尬場面出現!
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想了解更多職場英文內容,繼續閱讀以下內容:
▲準備英文面試,該怎麼回答問題?「自我介紹」的 5 種完美應對句型!
▲職場英文 NG 話語「Do you understand?」的語調其實會讓人覺得很失禮?
▲職場英文談判技巧大彙整,再也不怕跟別人打交道!