在職場英文中，談判的場合真不少，不論是開會討論、資源分配、交易買賣、甚至是銷售過程中的談判，乃至勞資雙方溝通時，都可以用到的英文談判技巧，今天一次分享給你！
內容目錄
一、1分鐘英文單字速速記 Vocabulary
- novice (n.) 新手；初學者
- to put things into perspective (phrs. v.) 客觀地比較；客觀地審查
- bargaining chip (n.) （為達成協議的）籌碼
- to make someone’s life easier (phrs. v.) 使人擁有更好過的生活
- to look at the big picture (phrs. v.) 縱觀全局
- to be in agreement with something (phrs. v.) 達成共識
- counter proposal (n.) 反提議
- appealing (adj.) 有吸引力的；有魅力的
- threat (n.) 威脅；恐嚇
- strategically (adv.) 戰略性地
- dialogue (n.) 對話
- uncompromising (adj.) 不妥協的；強硬的
- on the contrary (phrs.) 正相反；恰恰相反
- all in all (phrs.) 總而言之
二、初學者職場英文談判技巧 Negotiation Pointers for Beginners
Whether it’s at home, at work, or even amongst personal relationships, we all need to negotiate in one way or another. You may have already had many experiences in making negotiations, but if you’re just starting out, here are a few pointers for beginners that’ll give you a general idea on how to negotiate.
無論是在家中、工作場合中，甚至是與人之間的關係中，我們都會碰上需要英文談判的時刻。你可能已經有過不少次的談判經驗了，但若你還是個談判初學者，這裡有一些替初學者準備的小技巧，讓你能夠大致上學會英文談判的方法。
Step 1: State what you want 明確表達出自己的想法
Time to put aside your shy nature and speak up. The hardest step for most novices is saying exactly what they want, and in most negotiations, it’s the price. A simple “is this the best price you can give me?” can do wonders. It may not always work, but there is no harm in trying.
是時候拋開害羞的本性並大聲的說出自己的想法。對大多數的新手來說，最困難的一步就是表達出自己真正想要的，而這正是在大部分英文談判中所需要的代價。一個簡單的 “ 這是您可以給我最低的價錢了嗎？ ” 可以製造出意想不到的結果，雖然不是往往都有用，但嘗試看看並不會有任何的損失。
Step 2: Know what the other party wants 了解另一方想要的是什麼
Finding out the reasons behind their demand can really help you put things into perspective and may give you some bargaining chips.
找出對方提出需求的原因，可以幫助你用客觀的角度去審查事情，同時也可以讓你握有達成協議的籌碼。
Step 3: Understand and show your worth or the value of what you can bring 理解並展現你的自身價值，或是你能夠帶來的價值
This should be pretty simple to understand: make yourself (or whatever you’re offering) worthy. I mean, why do they need you? Show them the difference you’d make and how you’ll be able to make their lives easier.
這應該相當容易理解，讓他人知道自己（或是你想提供的物品／提議）是多有價值的。為什麼他們會需要你？向他們展現出你獨特的地方，並證明有了你一切都會變更好。
Step 4: Emphasize on the mutual goals and what you can both achieve 強調彼此的共同目標以及你們可以一同實現的目標
Look at the big picture, and help them see the things you guys would be able to accomplish by being in agreement with each other. Stress your shared goals, and sometimes both parties need to give a little to get a little.
你必須縱觀全局，讓他們看見雙方達成共識後可以完成的大小事情及項目。記得強調你們的共同目標，有時雙方都需要付出才能得到相對應的回報。
Step 5: Make sure to have an alternative 確保有替代方案
Going into a negotiation, you need to make sure you are ready to walk away if their offer (or counter proposal) does not meet your requirements. Having an alternative plan that is slightly less appealing to you but still acceptable is better than walking away with nothing to fall back on. You can even use other competing offers to your advantage, but make sure to not sound like a threat!
進行英文談判時，如果他們的提議或是（反提議）不符合你的要求，則需要隨時準備退出。擁有一個沒那麼有吸引力的但還是能接受的替代方案，比最後一無所獲還要更好。你甚至可以利用其他競爭性方案來發揮自己的優勢，但切記不要用威脅的語氣喔！
Step 6: Stay quiet when necessary 在必要時保持沉默
After you’ve strategically laid out what you can offer and why the offer is the best for them, you will need to give them some breathing room and stay quiet. Sometimes the more you talk, the more you’ll look like you’re just trying to justify the price rather than the value of the product itself.
在戰略性地講解了你的提議，以及什麼產品對他們來說是最好的之後，你需要給他們一些喘息的空間並且保持安靜。有些時候，談論的越多，越顯得像是試圖在證明產品價位的合理性，而非產品本身的價值。
三、實用職場英文談判用詞 Useful Negotiation Expressions
Here are a few phrases and idioms you might come across in a negotiation. Put these into use and show the other party that you know your stuff!
這些是在談判中可能用到的一些片語和慣用語。正確的使用這些句子可以讓別人更清楚了解你的立場。
agreement in principle 原則上同意
An agreement in principle is when the general idea is agreed by all, but the details have yet to be discussed.
原則上的共識是所有人都同意該總體想法，但是細節尚待討論。
“This is an agreement in principle. We’ll work out the details next week.”
「這是原則上的協議，我們將會在下周討論細節。」
back and forth 來回爭論
Think of this as the conversation, the dialogue of the negotiations when things are being thrown back and forth between the involved parties.
把這個想像成一個對話，一個談判型的對話，參與者來回爭論著彼此的論點。
“We’re just going back and forth on this. The conversation is not going anywhere.”
「我們在不停的爭論著這件事，這個對話僵持不下。」
to drive a hard bargain 一場強硬的討價還價
When someone drives a hard bargain, it means they are very determined to achieve what they want in a deal and are usually uncompromising when doing so.
當一個人開始討價還價時，這意味著他們有強大的決心，想要實現自己的交易，而且他們通常都不輕易妥協。
“Okay, you win. You drive a hard bargain.”
「好吧！你贏了，你真的很會討價還價。」
give and take 給予與接受
It’s only natural to give something in return to get something, ya?
付出自然就會獲得某些回報的，對吧?
“After hours of negotiation and a lot of give and take, we’ve finally come to an agreement.”
「經過數小時的談判和讓步，我們總算達成協議。」
to stand one’s ground 站穩立場
You just won’t back down, no matter what.
無論如何，你都不會退縮。
“It doesn’t matter what you say, I am going to stand my ground on this one.”
「無論你說什麼，這次我會堅持我的立場。」
to sweeten the deal 促成協議
It’s like adding sugar, it just makes everything and anything better.
就像加了糖一樣，促成協議讓一切都變得更好。
“Here, let me tell you what I’ll do. I’ll throw in an extra pair of tickets to the game to sweeten the deal for ya.”
「我跟你說，我還會額外送你一組球賽門票，讓這次的協議更好。」
bottom line 底線
The bottom line of something is often confused with a minimal standard of a certain agreement or deal. It actually means the most important factor or requirement that must be met regardless of other details.
某些事情的底線往往與某個協議或交易的最低標準相互混淆。實際上，他指的是無論其他的細節如何，仍須滿足最重要的因素或是要求。
“The bottom line is that this has to be done before next Tuesday.”
「最重要的是，這必須在下週二以前完成。」
deadlock 僵局
A deadlock of a conversation is like an intersection with broken traffic lights during rush hour. A point that is going nowhere because no agreement can be made.
對話中產生的僵局就像是，在尖峰車流時段壞掉的紅綠燈路口。由於無法達成協議，這個觀點也無濟於事。
“Guys, I think we’ve reached a deadlock. I don’t see a way to satisfy all of our needs.”
「各位，我們已經陷入僵局了，我無法想到其它能滿足我們所有人需求的辦法。」
to highball / lowball 高估／低估
When you highball someone, you’re asking for something way more than what it’s worth. On the contrary, when you lowball, you are underestimating the worth or value of what you’re offering.
當你使用「highball」這個字時，指的是你提出的要求遠遠高過於本身的價值的。相反來說，當你使用「lowball」這個字時，則是指提出低於市場的價值。
“Man, I tried to highball things but they saw right through me.”
「我試圖提出更高的要求，但馬上被他們識破了。」
to reach consensus 達成共識
Reaching consensus means coming to an agreement after an initial disagreement.
達成共識指的是在最初的意見分歧後達成協議。
“We’ve finally reached a consensus on this issue after weeks of going back and forth!”
「經過數週的往返，我們終於在這個問題上達成共識！」
Negotiation is an extremely necessary and useful skill in all aspects of life. Being able to negotiate will not only help you get better jobs, it’ll also help you save money on cars, lease, legal contracts and even relationships. All in all, being able to negotiate effectively and successfully will allow you to be more comfortable and happier in life by fighting for what you want and what you believe in.
英文談判是生活各個方面必要且實用的技巧，學會如何進行溝通不但能幫助您獲得更好的工作，甚至得以幫助你在購車、租賃、法律合約、亦或是人際關係時節省更多時間與費用。總而言之，能夠使用有效且成功的英文談判，將使你為自己想要的事物和信念而奮戰，從中讓自己的生活更加舒適且快樂。
看完了這麼多技巧，更需要的是實際演練，
不如趕快至 WUWOW 預約免費一堂線上課程與真人線上顧問一同做口語練習，提升自己的口語技巧與能力，讓自己在職場上更加分，談判不卡關！
記得關注 IG / FB / Dcard / YouTube 社群帳號
即時瀏覽最新資訊，更快速吸收新知及課程優惠哦！
想了解更多職場英文內容，繼續閱讀以下內容：
▲依主題基礎Lv1~Lv3多益學習工具寫作文法什麼時候要加The？唯一定冠詞The用法總整理，讓你秒學會使用時機！
▲除了 Thank you 外，謝謝英文還有這些用法！
▲不客氣英文還是只會說 You’re welcome？5 種常用且同樣能夠表達不客氣的說法！
